Official Documents

Privacy Policy alfa88

Alfa88 takes the personal data protection of every member seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information — so you can play with peace of mind and full confidence.

Updated: 1 January 2026

Privacy Commitment alfa88

Six core pillars that underpin our commitment to protecting your privacy and personal data

High-Level Encryption

All data transmitted between your device and alfa88 servers is protected by 256-bit SSL encryption — the same security technology used by global financial institutions.

No Data Sales

Your personal data has never been and will never be sold to any third party for marketing or commercial purposes. Your information belongs to you alone.

Full Control Is Yours

You have the right to access, correct, or request deletion of your personal data at any time through our responsive customer support channels.

Secure & Trusted Servers

All data is stored in certified data centres equipped with strict physical and digital access controls, with automatic backups to ensure data continuity.

Legal Compliance

Alfa88's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards to safeguard your rights.

Full Transparency

We clearly explain every aspect of how your data is collected and used. No hidden terms — what you read here is exactly what we practice.

1

Introduction

Alfa88 ("we", "Platform", or "Company") is fully committed to protecting the privacy and data security of every member using our platform at https://alfa88.pro. This Privacy Policy is designed to give you a clear and transparent picture of how we handle your information from start to finish.

We believe your trust is our most valuable asset. That is why this Privacy Policy is written in plain language, free of confusing legal jargon. We want you to know exactly what happens with your data — because you have every right to know.

Important: By registering or using the alfa88 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any provision, please discontinue use of the platform and contact us for further assistance.

This Privacy Policy applies to all services offered by alfa88, including our website, mobile app, Live Chat, and all official communication channels. It covers all types of data you provide directly as well as data collected automatically while you use our platform.


2

Information Collected

Alfa88 only collects information that is genuinely necessary to provide you with a safe, fair, and efficient service. We do not collect excessive or irrelevant data beyond the stated purposes.

Information you provide directly:

  • Full name as shown on your identity card or passport
  • Identity card number (MyKad) or passport number for KYC verification purposes
  • Active email address used for account communications
  • A Malaysia mobile number registered in your name
  • Date of birth to verify that you are 18 years of age or older
  • Bank account or digital wallet details for deposit and withdrawal purposes
  • Identity verification documents (MyKad copy, utility bill) for the KYC process

Information collected automatically:

  • IP address and approximate location information derived from IP
  • Device type, operating system, and web browser version used
  • Gaming activity records including date, time, game type, and wagering amounts
  • Financial transaction history on the platform, including deposits and withdrawals
  • Login session data including access timestamps and session duration
  • Cookie data and similar tracking technology data (detailed further in Section 6)
Data Category Example Primary Purpose
Identity Data Name, MyKad, date of birth KYC Verification & Fraud Prevention
Contact Data Email, phone number Account communications & notifications
Financial Data Bank account number, transaction records Deposit & Withdrawal Processing
Technical Data IP address, device type Security & Fraud Detection
Gaming Data Betting history, wins Compliance & Responsible Gaming

3

How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. alfa88 does not use your data for purposes other than those stated below without obtaining your consent first.

  • Account management: Creating, managing, and verifying your member account, including a secure login process
  • Transaction processing: Processing deposits and withdrawals quickly and accurately to the correct payment method
  • KYC verification: Meeting legal compliance requirements to ensure all members are verified, eligible individuals
  • Fraud prevention: Detecting and preventing suspicious activity, money laundering, and platform abuse
  • Customer support: Enabling our team to provide accurate and relevant assistance whenever you need help
  • Platform improvements: Analysing aggregated usage patterns to improve performance, stability, and user experience
  • Promotional communications: Sending relevant bonus offers and promotional notifications — you may unsubscribe at any time
  • Responsible gambling: Monitoring gameplay patterns to identify early signs of problem gambling and take appropriate preventive action

alfa88 never uses your data to make automated decisions that materially affect you without human review. Any account-related actions taken based on data analysis are always reviewed by our team before being carried out.


4

Information Sharing

Alfa88 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. Full stop. However, there are limited situations where sharing information is necessary and legally permissible.

Parties that may receive your data (within limited scope):

  • Payment providers: DuitNow, FPX, Touch 'n Go, Boost, and GrabPay receive only the minimum transaction information required to process your payment securely
  • Game providers: Third-party providers such as live casino studios require a display name and session ID to deliver a seamless gaming experience
  • Technical service providers: Hosting, cybersecurity, and analytics partners that help us operate the platform — all bound by strict confidentiality agreements
  • Legal authority: Law enforcement agencies or regulatory bodies when required by applicable law or a valid court order
  • Fraud investigators: Industry bodies or third-party identity verification companies for fraud prevention and anti-money laundering purposes

In all data sharing cases, alfa88 ensures that receiving parties are bound by confidentiality obligations equivalent to or stricter than our own standards. We will never share more than the minimum data required for each stated purpose.

International Data Transfers: If data needs to be transferred outside Malaysia for operational purposes, such transfers are carried out with appropriate standard protections and in compliance with applicable Malaysian legal requirements.


5

Data Security

Your data security is alfa88's number one priority. We continuously invest in the latest security infrastructure to ensure your information is always protected from both internal and external threats.

Security measures we have implemented:

  • 256-bit SSL encryption for all data transmitted between your browser and our servers
  • AES-256 encryption for sensitive data stored in our database
  • Two-factor authentication (2FA) is available for all member accounts as an added layer of security
  • Round-the-clock security monitoring, 24/7, by our cybersecurity team
  • Regular penetration testing by independent third-party security firms
  • Strict internal access controls — only authorised staff may access member data
  • Periodic automatic data backups to prevent data loss from technical incidents
  • Intrusion detection system (IDS) that monitors unusual activity in real time

While no security system can guarantee 100% protection, alfa88 is constantly working to stay one step ahead of evolving cybersecurity threats. In the event of any data breach that affects you, we will notify you within 72 hours of detection, in line with industry best practices.


6

Cookies & Tracking Technologies

Alfa88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for the platform to function properly, including maintaining your login session and ensuring account security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how members use the platform so we can continuously improve the overall user experience.
  • Functional Cookies: Remembering your preferences such as language, display settings, and game choices for your convenience.
  • Analytics Cookies: Usage data collected in aggregate and anonymised form for internal platform analytics.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect platform functionality. Third-party cookies from our payment and game providers may also be active when you use their related services.


7

Your Rights

As an alfa88 member, you have clear and guaranteed rights over your personal data. We fully respect these rights and provide easy channels for you to exercise them.

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data, subject to legal retention requirements.

Right to Restriction of Processing

You may ask us to restrict how we use your data under certain circumstances.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact our customer support team via Live Chat or email. We will process your request within 14 business days of receipt.


8

Data Retention

Alfa88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable laws and regulations.

  • Active account data: Retained for as long as your account is active and for a defined period after account closure for audit purposes
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements
  • KYC Documents: Retained for the period required by the relevant regulatory body
  • Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes
  • Cookie data: Expiry varies by cookie type, ranging from the current session to a maximum of 2 years

When data is no longer needed, it will be securely deleted or anonymised using industry-standard methods, ensuring it cannot be recovered or re-identified.


9

Children's Privacy

The alfa88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Warning: If we find that personal data of a child has been collected without valid age verification, we will promptly delete that data and close the relevant account. Parents or guardians who suspect their child is using this platform are asked to contact us immediately.

We use a combination of age verification at registration, KYC document checks, and ongoing monitoring to ensure our platform remains inaccessible to those below the required age.


10

Policy Amendments

Alfa88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. The latest version will always be available on this page with a clear update date.

For material amendments — meaning changes that significantly alter how we use your data — we will provide at least 30 days' advance notice via email or in-platform notification. Continued use of the platform after notice has been given will be considered your acceptance of those changes.

We recommend reviewing this page regularly, at least once every three months, to ensure you are always up to date with our current data protection policy.


11

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

Live Chat
Available 24 hours a day, 7 days a week. The fastest way to get an immediate response.
Email
[email protected] — response within 1 business day for privacy-related enquiries.

For formal complaints relating to data protection, please include "Privacy Complaint" in your message subject line. We are committed to responding to and resolving all complaints within 14 business days of receipt.

Play with Peace of Mind at alfa88

Your personal data is fully protected. Now it's time to enjoy over 630 exciting games with the growing alfa88 member community. Register today and claim your exclusive welcome bonus of up to RM 588.

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